Consultation

The e-mail based channel is exquisitely suitable to answer questions concerning the installation and configuration. The service is available for anyone, who has valid EagleEyeOS product licenses.

The e-mail based channel is exquisitely suitable to hold such consultations, answer simpler questions, which ones are not requiring to involve more persons; furthermore that means no problem for the date of the definitive closing of the consultation. The service provides cost effective, traceable and flexible solution for handling of small and larger organization’s problems and questions also.

The phone or VoIP based channel is exquisitely suitable to hold such consultation, which ones are discussing the details of one particular topic, or - based on a conference call - disputing questions, which ones are involving more participants. A written note will be done about the consultation, which will be sent to all involved parties. The service is a suitable solution for quick and adequate handling of small and larger organization’s problems and questions also.

The service provides a solid technological background, whoever needs an indispensable direct contact with the Licensor. The consultation belonging in the service has no goal for redemption of opportunities, necessities of other types of consultations. Furthermore the consultation has no goal for providing support related to the third party’s solution, product either.

During the implementation consultation the associates of the Licensor will provide help for the professionals’ of the organization in the planning of the implementation, execution and documentation of EagleEyeOS Professional. The service provides a solution for those organizations, whoever wants to rely on the experiences of the Licensor during the implementation of the EagleEyeOS Professional.