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Technology
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Despite the vast amount of security tools used in corporate networks, such as firewalls, virus-protection, mail-protection etc., the protection against a possible internal threat must also be taken care of. This part of IT security is the most important in all company segments nowadays, and it requires a special tool. The best way to prevent and manage internal threats is comprehensive policy enforcement provided and guaranteed by EagleEyeOS™ features.
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Products
EagleEyeOS™ Professional Elevated
Able to create a special, isolated document area protection (Quarantine), providing the possibility to create separate territories even from the IT experts. |
| EagleEyeOS™ Professional High
For the organizations where regular analytics and reports needed for daily work. Auto Report can provide Reports and File Lifecycles on a regular basis in scheduled time. |
| EagleEyeOS™ Professional Severe
Total protection for any segment. Beyond monitoring, portable device handling and quarantines, it controls printers, includes alert functionality. |
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Services
 | | Error Reporting The Licensor provide for reporting of errors for the Users a free of charge option on the support@eagleeyeos.com e-mail address. The reports are arriving to the e-mail address gets into the specially developed support system, which apply a ticket ID for each and every new report. |
| | Start-up usage assistance The e-mail based channel is exquisitely suitable to answer questions concerning the installation and configuration. The service pack is available for anyone, who has valid EagleEyeOS licenses. |
| | E-mail based consultation The e-mail based channel is exquisitely suitable to hold such consultations, answer simpler questions, which ones are not requiring to involve more persons; furthermore that means no problem for the date of the definitive closing of the consultation. |
| | Phone or VoIP based consultation The phone or VoIP based channel is exquisitely suitable to hold such consultation, which ones are discussing the details of one particular topic, or - based on a conference call - disputing questions, which ones are involving more participants. The service pack is a suitable solution for quick and adequate handling of small and larger organization’s problems and questions also. |
| | Personal consultation During the personal consultation the associate of the Licensor able to answer the most complex questions, or perform the tasks related to the system (planning, installation, fine tuning, and disaster recovery). The service pack provides a solid technological background, whoever needs an indispensable direct contact with the Licensor. |
| | Implementation consultation During the implementation consultation the associates of the Licensor will provide help for the professionals’ of the organization in the planning of the implementation, execution and documentation of EagleEyeOS Professional. The service pack provides a solution for those organizations, whoever wants to rely on the experiences of the Licensor during the implementation of the EagleEyeOS Professional. |
| | Service Level Agreement (SLA) The service pack provides solution for the ones, where the availability of the business solutions has key importance, losing of it is critical for the organization. Preferentially important, within the frame of the fast and effective availability when the continuity of the informatical services and systems has to be assured. |
| | Training The training pack is a one and a half day - extended for the entire EagleEyeOS Professional - tuition, on the premise of the Licensor. The training includes exercises beyond the theoretical knowledge and exposition of methods also. The goal of the training is to introduce the installation, operation and special protection capacities of the EagleEyeOS Professional. |
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